Terms & Conditions

Introduction

Welcome to Dewata Bali Manufacturer. By engaging with our services, you agree to the following terms and conditions. Please read them carefully.

 

Definitions

  1. Client: The entity engaging Dewata Bali Manufacturer for services.
  2. Manufacturer: Dewata Bali Manufacturer, the entity providing the services.
  3. Order: Dewata Bali Manufacturer, the entity providing the services.

Minimum Order Quantity (MOQ)

All orders are subject to a minimum order quantity of 200 pieces, which can be mixed across 4 different styles. Also we will add 30% extra from total amount if the orders less than 200 pcs.

Pricing and Payment Terms

  1. Quotation: Prices provided in quotations are valid for 30 days from the date of issuance.
  2. Payment: A 50% deposit is required to confirm the order. The remaining balance is due upon completion, prior to shipping.
  3. Methods: Payments can be made via bank transfer or other agreed methods.

Production and Lead Time

  1. Lead Time: Standard production lead time is 4-6 weeks from the date of deposit receipt.
  2. Rush Orders: Expedited services are available at an additional cost, subject to availability.

Quality Assurance and Standards

  1. Compliance: Our products comply with global quality standards.
  2. Inspections: Clients may request third-party inspections at their own cost.

Shipping and Delivery

  1. Shipping: Shipping costs are borne by the client. We provide various shipping options.
  2. Delivery: Estimated delivery times will be provided once the order is ready to ship.

Intellectual Property

All designs provided by the client remain the client’s intellectual property. Dewata Bali Manufacturer will not use  or reproduce these designs without explicit permission.

Confidentiality

Both parties agree to maintain confidentiality concerning all proprietary and confidential information exchanged.

Cancellation and Returns

  1. Cancellation: Orders may be canceled within 48 hours of placement. The deposit is non-refundable.
  2. Returns: Returns are accepted only for defective products, within 14 days of delivery. Clients must provide proof of defects.

Force Majeure

Dewata Bali Manufacturer is not liable for delays or failure to fulfill obligations due to events beyond our control, such  as natural disasters, strikes, or other unforeseen circumstances.

Governing Law

These terms and conditions are governed by the laws of Indonesian. Any disputes will be resolved in the courts  of Indonesia.

Contact Information

For any queries or concerns, please contact us